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Artificial Intelligence & AI Tools
AI Tools for Professionals
A practical program to use ChatGPT, Claude and other generative AI tools to write, analyze, summarize and automate everyday tasks, while keeping control over quality, confidentiality and responsible use.
Learning objectives
- Understand what generative AI can and cannot do, and why it makes mistakes
- Write structured prompts that give reliable, reusable results
- Integrate AI assistants into recurring tasks: writing, summarizing, analysis, planning
- Apply rules for confidentiality, verification and responsible use
- Identify the AI use cases worth adopting in your own role
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Practical exercises
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